Blog
Writing on revenue, risk, and reporting.
How we think about rate increases, occupancy, budgets, and the reports owners actually read. Written by the people building the software, and argued from the numbers rather than from a vendor’s statistics.
More writing
Square feet, not units: the occupancy number that should lead
Unit occupancy is the number most operators quote and the one least connected to revenue. Here is what changes when square feet leads instead.
Read it →5 min
Ranking and health are two different questions
A leaderboard always produces a winner, including in a portfolio where every store is losing money. That is a reason to run two reports, not one.
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What your property management system does not report
A property management system knows everything about revenue and almost nothing about cost. That gap is why most storage budgets get built twice.
Read it →6 min
Competitor rates have a shelf life
A rate shop is a photograph, not a feed. Treating it as live data is how operators end up pricing against a number that expired months ago.
Read it →5 min